Director of Training

US-NJ-Fairfield
# Positions
1
Experience (Years)
5
Category
Marketing

Position Description/Company Info

Legrand has an exciting opportunity for a Director of Training to work our Middle Atlantic Products Team in the Fairfield, NJ location. The Director of Training and Education is responsible for developing a learning organization capable of delivering value via education and training to customers and customer facing associates, through knowledge of industry, technology, and product solutions. Key responsibilities are ownership of curriculum, content, delivery, certification, and learning tools. Curriculum tracks will be based on audience and skill/knowledge, while content creation and authoring into LMS will support the curriculum. Director of Training and Education will be responsible for supporting the delivery of various forms of training using current resources (ex: BDM) via in-person, roadshows, and digital methods, and is responsible for creating and maintaining certifications as appropriate by market and channel. Audience is comprised of Channel partners, including integrators, specifiers, distributors and sales rep agents, end-users and influencers, and customer-facing factory personnel – including the inside and outside sales teams, customer & technical support, independent Representatives and others as appropriate. A key responsibility will be onboarding and developing those new to the company, and to help make the Sales Organization more effective by delivering a clear and concise value proposition, including up-to-date industry & technology trends, competitive positioning information & sales best practices for specific Middle Atlantic Products and other product lines available through Legrand AV.


 

About Legrand

Legrand is a $5.8 billion global company with 30,000 employees world-wide and products sold in 180 countries.  As the leading provider of products and systems for electrical installations and information networks wherever people live and work, Legrand delivers an unequaled depth and breadth of innovative solutions for use in residential, commercial, and industrial buildings. 

 

Employing more than 3,300 employees across the United States and Canada, Legrand in North America has a work environment that promotes personal advancement, pride and achievement. Our success is also based on our recognition that diversity – in people, products, innovation and technology – is an important strength. When you join our team, we provide you with the tools, knowledge and skills necessary to become the very best at your job, and to continue to advance your career.  

 

Visit us at:

http://www.legrand.us

http://www.youtube.com/legrandna

http://www.linkedin.com/company/44580

http://twitter.com/legrandNA

 

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Qualifications

Education:

  • An Educational degree, or Bachelor's degree in Business, Marketing or related field or equivalent experience;
  • CTS Certified

Experience:

  • 5+ years of sales and/or training experience (AV or related industry preferred)
  • Integrator, sales or manufacturer experience valuable

Skills/Knowledge/Abilities:

  • Strong presentation skills
  • Good selling skills and experience
  • Demonstrated ability in presenting various programs to field personnel.
  • Experience with training content creation
  • Strong presentation creation skills (Powerpoint)
  • Ability to create selling messages and benefits from product features
  • Ability to work independently with minimal supervision
  • Superior interpersonal and written/oral communication skills
  • Ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
  • Strong knowledge and understanding of the essential sales processes.
  • Understanding of sales and field operations.
  • Good organizational skills and must be able to prioritize.
  • Experience in two or more of the following markets (A/V, Broadcast, Security, Datacom)

Position Attributes

Main Job Duties:

Content & Curriculum Creation

  • Develop engaging digital training content through the latest authoring tools to educate on products, trends, applications, tools, procedures and sales best practices; Able to leverage story creation and media to reduce complex subject matter into digestible modules; clearly and concisely communicate the value proposition of Middle Atlantic Products, the product categories and SKUs; Utilizes a variety of effective training methodologies and should have demonstrated enthusiasm for training in order to motivate others to learn; Collaborating with Product Management and Marketing to develop content that aligns with messaging, facts and trends.
  • Maintain an online LMS (Learning Management System) by managing curricula, defining new roles and learning tracks, loading new content, tracking and reporting retention rates; manage new user creation, role changes and access levels for LMS users; continuously update material as new products and campaigns are launched.
  • Develop comprehensive assessments to tracking individual and group progression through the learning tracks to identify opportunities and trends; ability to build assessments to specifically identify skill sets and competencies of specific subject matter; Leverage assessment data to regularly evaluate the comprehensiveness of courses to identify gaps; Develop regular reporting to Executives on progression of users through the modules and specific trends/findings.
  • Collaborates with the leaders in Marketing, Sales & Product Management to assist in developing a sales training plan that aligns sales training resources on key growth opportunities and product categories.
  • Maintain subject matter expertise in industry trends, applications, sales techniques & best practices through regular research and continued education; Maintain an organized database of research and supporting documents that can referenced by internal employees including product management and engineering.
  • Research and maintain an understanding of trending in digital/online learning & adult education to leverage best practices and identify trending tools to utilize at Middle Atlantic and/or across LNA.

Content Delivery & Travel Expectations

  • Train the trainer by training Business Development Mgr’s (BDM’s) and others as appropriate
  • Deliver engaging presentations to train the Sales Reps, Regional Sales Managers (RSM) and Regional Sales VPs (RVP).
  • 25% Travel required to accompany Reps, BDM’s, RSMs and RVPs on customer calls to help reinforce the training and ensure effectiveness.
  • Participates in regional and national sales meetings to deliver training.
  • Manage a training and travel budget; prioritizing travel and expenses as needed to best serve the organization.

Cross-Collaboration Expectations

  • Collaborates with the leaders in Marketing, Inside & Outside Sales & Product Management to assist in developing a sales training plan that aligns sales training resources on key growth opportunities and product categories.
  • Collaboration & Coordination with HR to evaluate and leverage how sales modules could and should be utilized for onboarding new employees in various roles.
  • Assist PM and Marketing in the development of customer-facing, certified content and training material; ability to deliver certified training to customers on behalf of PM when needed; Assist in the syllabi creation and certification process of external content.
  • Effectively communicate, on a regular basis, updates on content, requirements and resource availability by audience including the Reps, Inside & Outside Sales Teams, Product Management & Marketing.
  • Engage with Distribution to identify opportunities the leverage training modules for their staff to more effectively sell our solutions; modify content as necessary for distribution needs; maintain and update as needed for distribution.
  • Promote training best practices and information sharing across LNA divisions.
  • Performs other duties as assigned or requested.

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PHYSICAL AND MENTAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Mental Demands

 

While performing the duties of this job, employees are regularly required to:

  • Use written and oral communication skills
  • Read and interpret data, information and documents
  • Analyze and solve non-routine and complex office administrative problems
  • Use math and mathematical reasoning
  • Observe and interpret situations
  • Learn and apply new information or skills
  • Perform highly detailed work on multiple, concurrent tasks
  • Work under intensive deadlines with frequent interruptions
  • Interact with managers, staff, customers, the public and others encountered in the course of work

 

Physical Demands – General Office Employees

 

While performing the duties of this job, employees are regularly required to:

  • Sit, walk and stand
  • Talk or hear, both in person and by telephone
  • Use hands repetitively to finger, handle, feel or operate standard office equipment
  • Reach with hands and arms
  • Lift up to 25 pounds
  • Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

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