• OEM Inside Sales Representative

    Location US-OH-Moraine
    # Positions
    Experience (Years)
  • Position Description/Company Info

    Legrand has an exciting opportunity for an Inside Sales Representative to join the Data Communication Division Team in Moraine, OH. The basic purpose of this position is to field inbound interactions by providing customer care technical support services for connectivity products, via e-mail, chats and phone calls.


    About Legrand

    Every day, Legrand brings power, light and data to millions of spaces around the world. Legrand is a global, publicly-traded company listed on the Euronext (Legrand SA EPA: LR) with 36,000 employees worldwide, a market cap of $16B, revenue of more than $5 billion, with products sold in 180 countries. Legrand is listed on the Forbes Global 2000 as one of the world’s best employers. Legrand’s CEO, Gilles Schnepp is one of Harvard Business Review’s best-performing CEOs in the world.  For more information, visit legrand.com.


    About Legrand North and Central America

    Legrand North and Central America (LNCA) employs over 5,000 associates in 90 locations, working in 6 product categories (Electrical Wiring Systems, Building Control Systems, AV, Data Communications, Power Distribution and Control, and Lighting).  LNCA offers distinctive benefits like high employer 401K match, above-benchmark paid maternity leave, paid time off to volunteer, and an active women’s network.  LNCA is an employee-centered, growth company with tremendous opportunity.  For more information, visit legrand.us.



    Visit us at:






    Equal Opportunity Employer





    • Degree in business preferred or equivalent experience.


    • 1-2 years of call center or sales/technical experience, preferably in a related industry.


    • Proficient with Microsoft Office applications to include Word, Excel, and Outlook.
    • Must possess excellent verbal and written communication skills.
    • Ability to type a minimum 30 WPM.
    • Demonstrated ability to multitask using technology.

    Position Attributes

    • Main Job Duties:
    • Identify and solve customer connectivity issues or needs on inbound requests from Legrand customers.
    • Answer phone calls, chats, emails and all other inbound customer inquiries in a timely and effective manner striving to provide a first contact resolution.
    • Log and update customer information in CRM to maintain data integrity.
    • Participate in continual training and development (internal processes & software, product and application knowledge, sales process and outcomes, and industry based training)
    • Maintain levels of productivity as outlined by management.
    • Accomplish other assignments or projects assigned by management.


    PHYSICAL AND MENTAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Mental Demands

    While performing the duties of this job, employees are regularly required to:

    • Use written and oral communication skills
    • Read and interpret data, information and documents
    • Analyze and solve non-routine and complex office administrative problems
    • Use math and mathematical reasoning
    • Observe and interpret situations
    • Learn and apply new information or skills
    • Perform highly detailed work on multiple, concurrent tasks
    • Work under intensive deadlines with frequent interruptions
    • Interact with managers, staff, customers, the public and others encountered in the course of work


    Physical Demands

    While performing the duties of this job, employees are regularly required to:

    • Sit, walk and stand
    • Talk or hear, both in person and by telephone
    • Use hands repetitively operate standard office equipment
    • Reach with hands and arms; and lift up to 25 pounds
    • Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus 


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