• Market Development Services Representative

    Location US-IL-Mascoutah
    # Positions
    Experience (Years)
  • Position Description


    At a Glance


    Legrand has an exciting opportunity for a Market Development Services Representative to join the Electrical Wiring Systems Team in Mascoutah, IL. The Primary responsibility is to identify/qualify key contacts and potential sales leads in order to facilitate the identification of business opportunities. The Market Development Services Function maintains contact with Legrand field sales partners and is the primary user of Salesforce.com (SFDC), Customer Relationship Management Software.


    What Will You Do?



    • For a defined territory and other leads as assigned, initiate communication via telemarketing, email, social media, etc. for the promotion of Legrand in order to augment the building of company-to-company relationships and to support the field activities for Legrand.
    • Understand the Legrand’s goals and strategies to enhance the company’s performance and growth.
    • Build and maintain collaborative relationships with Legrand field sales.
    • Develop a thorough understanding of the company’s people and their capabilities.
    • Make the initial contact with firms identified from Industry Databases, the Legrand preferred database, research, or leads generated through Legrand marketing efforts. As appropriate, identify/qualify the correct contacts, make presentations on solutions that anticipate customers’ needs and any other activities that will ensure a robust pipeline of sales opportunities for Legrand field sales.
    • Ensure that data is accurately entered and managed within the company CRM.
    • Train Sales force on usage of the database/ software.
    • Keep current the project database.
    • Ensure users are following through and documenting their activities in SFDC.
    • Maintain high skill level of report and dashboard creation/maintenance.
    • Maintains extensive knowledge of Salesforce and its functionality as it relates to Legrand field sales.
    • Act as first level of support for EWS field sales.
    • Additional Responsibilities may arise through the development of above listed items.


    Required Skills



    • Associates Degree in Business or Marketing or Three to Five years' experience in inside sales or customer service.


    • Three to Five years’ experience in inside sales or customer service.

    Preferred Skills

    • Three to Five years’ experience in inside sales or customer service.
    • Associates Degree in Business or Marketing
    • Exceptional computer skills, extensive knowledge of word processing, spreadsheet, presentation and database software, proficiency with various e-mails, calendaring, meeting management and related communications software. CRM software experience strongly preferred.
    • Must be highly collaborative and able to work in a team-based environment.      
    • Must be able to handle all types of personalities and relate to people at all levels of the organization.
    • Very high-quality telephone presentation skills, communication skills, and communication of information are the key characteristics the incumbent must possess
    • Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Able to provide clear and concise information and create effective reports, presentations and business correspondence.
    • Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
    • Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load. Able to evaluate situations, identify options and implement effective solutions quickly and efficiently.
    • Knowledge of Salesforce/CRM tools.



    Company Info

    About Legrand

    Every single day, Legrand brings power, light and data to millions of spaces around the world. Legrand is a global, publicly-traded company listed on the Euronext (Legrand SA EPA: LR) with 36,000 employees worldwide, a market cap of $16B, revenue of more than $5 billion, with products sold in 180 countries. Legrand is listed on the Forbes Global 2000 as one of the world’s best employers.  For more information, visit legrand.com.


    About Legrand North and Central America

    Legrand North and Central America (LNCA) employs over 5,000 associates in 60 locations, working in 6 product categories (Electrical Wiring Systems, Building Control Systems, AV, Data Communications, Power Distribution and Control, and Lighting).  LNCA offers comprehensive medical, dental and vision coverage. LNCA offers distinctive benefits like high employer 401K match, above-benchmark paid maternity leave, paid time off to volunteer, and an active women’s network.  LNCA is an employee-centered, growth company with tremendous opportunity.  For more information, visit legrand.us


    About Legrand’s Electrical Wiring Systems Division

    Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial and industrial electrical wiring devices in the world.  EWS has strong market positions in wiring devices, raceway, floor & open space, overhead systems, pro-installed home systems and specialty networking across a number of exciting verticals including industrial food and beverage, hospitality and residential builders.  For more information, visit legrand.us/electrical wiring devices








    Equal Opportunity Employer




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