Quality Control Manager

At a Glance

Legrand has an exciting opportunity for a Quality Control Manager to join the Lighting Sector Finelite Team in Union City, CA. Responsible for planning, coordinating, and managing the activities of the Quality Control Department to assure they support quality objectives. Analyze quality data feedback from customers and manufacturing to assure product quality integrity is maintained by the plant. Lead and support team on strong root cause analysis and effective Corrective Action process avoiding issue reoccurrence. Interface with New Product Development on new projects. Perform and complete Suppliers and Customer audits with full availability to travel. Work with suppliers on quality related issues. Assure direct hourly Quality Control personnel are properly trained to carry out the Quality Control duties on the shop floor. Develop timely and analytical Quality Control reviews and presentation to upper management.

What Will You Do?

• Responsible for development and implementation of activities that support plant/corporate quality objectives. Perform Quality risk, implement Corrective Actions and Process Control Plan. Develop policy and procedures to support business.
• Prioritize and monitor the activities of Quality Department personnel that support plant objectives to assure they are in alignment with the critical activities supporting plant objectives. Follow up and prioritize with hands-on approach as needed by the plant. Analyze quality data and report results in terms of impact to the plant objectives and continuous improvement. Utilize Quality tools to eliminate waste. Assure QA department is responsive to plant and corporate needs.
• Quality reporting, corrective/preventive actions and customer complaint tracking.
• Responsible for interfacing with suppliers and Customer Service as it relates to supplied parts and customer complaints. Proactive approach to find root cause and establish customer feedback and follow up.
• Interface with New Product Development and Plant Project Leaders to assure the activities related to new products coming to Concord meet the project plan.
• Conduct analysis of manufacturing processes for improvement.
• Ensures clear and timely communication with support personnel and senior management with regards to quality issues and corrective actions.
• Performs other similar and related duties as required.

Required Skills

Education

• BS In Industrial or Mechanical Engineering or similar field.

Experience

• 3-5 years’ experience in a manufacturing environment. CQE is a plus.

Skills/Knowledge/Abilities

• Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.  
• Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail, and meeting management software. Ability to use internet and web-based resources efficiently and effectively. 
• Must possess strong analytical skills and the ability to identify trends and establish proactive corrective actions.  Must have demonstrated statistical analysis SPC and process capability.  
• Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information.  Able to create effective reports, presentations, and business correspondence.  
• Must possess excellent project management skills, including demonstrated ability to develop and manage to a project plan, establish priorities, work to deadlines, and control several projects at various stages of work. Precise execution and ability to deliver results. Team player creating synergy for effective problem solving on quality issues.
• Strong leadership skills, with demonstrated ability to supervise and manage others.
• Provide leadership, guidance, development, and motivation to staff to achieve superior results and accomplish overall business objectives.  
• Manages staff.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work, promotional and salary recommendations, coaching and developing talent, addressing complaints, and resolving problems. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Establishes and maintains employee performance standards.  Works with employees to set goals and define development needs.  Provides ongoing, timely feedback and periodic formal performance evaluations, per company guidelines. 
• Coaches, trains, and develops team members.
• Additional duties as required.

Preferred Skills

• ISO 9001 Certified Auditor
• FMEA, Control Plan, APQP, PPAP knowledge
• 8D Problem Solving Methodology
• Lean/Six Sigma Green Belt or Black Belt

Comp Range DOE: $140,000-$150,000

About Legrand

Representing more than 150 years of innovation, Legrand is the global specialist in electrical and digital building infrastructures. Our purpose is improving lives by transforming the spaces where people live, work and meet with electrical and digital infrastructures and connected solutions that are simple, innovative and sustainable. Every day, over 39,000 Legrand employees work hard to enhance the buildings of tomorrow. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR) with revenue of €7 billion, and products sold in 180 countries. For more information, visit www.legrandgroup.com/en

About Legrand North and Central America

Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector: Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting.  We hold a leading position in every North American market we serve and focus on exceeding our customers’ needs within the commercial, residential, and industrial industries. LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network.  LNCA is an employee-centered, growing company with tremendous opportunity.  For more information, visit legrand.us

About Legrand’s Lighting Sector

Legrand’s Lighting Sector consists of five lighting brands; Pinnacle, Finelite, Focal Point, and OCL which focus on architectural, decorative, and downlighting and Kenall which focuses on lighting for demanding environments.  We employ a talented group of employees that love lighting to design and manufacture high performance, energy efficient LED lighting solutions for applications in commercial, educational, healthcare, as well as challenging environments such as tunnels and correctional facilities.  With an eye toward sustainable design, our focus is on specification-oriented products and solutions that meet the functional needs of spaces while working in harmony with the designer’s vision for those spaces.  We work with architects, engineers, and contractors to supply lighting built specifically for their client’s projects.   

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Equal Opportunity Employer