Order Management

At a Glance

Legrand has an exciting opportunity for an Order Management to join the Lighting Sector Finelite Team in Union City, CA. Management of complex projects from submittal stage through release. Assist Customer Support and Outside Sales with order activities, project management strategy and database maintenance. Provides cross-functional coverage for roles within the Agent Services organization.

What Will You Do?

• Analyze and process bill of material from Agent P.O., written lighting specifications, building plans or engineered drawing.
• Manage database that releases orders to the Operations team and work with Operations to ensure on-time delivery of product to customers.
• Work inter-departmentally with Engineering to generate bill of materials for tailored and custom projects.
• Perform take-offs from plans.
• Process HFR orders including revisions required by marked-up (redlined) submittal drawings.
• Provides backup support for absent department members and for overflow.
• Customer Service support as needed.
• Performs other similar and related duties as required.

Required Skills

Experience:

• 3 years experience in customer or sales support or related field.

Knowledge/Skills/Abilities:

• The ability to read building plans and translate electrical, functional, and application specific details into shop drawings.
• Must have strong organizational and time management skills and be able to effectively handle multiple priorities while meeting bid deadlines. Must have ability to forecast workload and collaborate with department leadership to redistribute work as necessary.
• Requires close attention to detail, ability to audit work to identify issues and implement processes to prevent errors. 
• Strong computer skills, proficient with word processing, spreadsheet, e-mail and meeting management software. Ability to use internet and web-based resources efficiently and effectively. Knowledge of ERP systems and CRM software is required.
• Must have demonstrated exceptional customer service skills and a strong customer orientation.
• Must be highly collaborative and able to work in a team-based environment.
• Must have excellent verbal and written communications skills.

Salary Range: $64,000-$72,000/annually

About Legrand

Representing more than 150 years of innovation, Legrand is the global specialist in electrical and digital building infrastructures. Our purpose is improving lives by transforming the spaces where people live, work and meet with electrical and digital infrastructures and connected solutions that are simple, innovative and sustainable. Every day, over 39,000 Legrand employees work hard to enhance the buildings of tomorrow. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR) with revenue of €7 billion, and products sold in 180 countries. For more information, visit www.legrandgroup.com/en

About Legrand North and Central America

Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector: Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting.  We hold a leading position in every North American market we serve and focus on exceeding our customers’ needs within the commercial, residential, and industrial industries. LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network.  LNCA is an employee-centered, growing company with tremendous opportunity.  For more information, visit legrand.us

About Legrand’s Lighting Sector

Legrand’s Lighting Sector consists of five lighting brands; Pinnacle, Finelite, Focal Point, and OCL which focus on architectural, decorative, and downlighting and Kenall which focuses on lighting for demanding environments.  We employ a talented group of employees that love lighting to design and manufacture high performance, energy efficient LED lighting solutions for applications in commercial, educational, healthcare, as well as challenging environments such as tunnels and correctional facilities.  With an eye toward sustainable design, our focus is on specification-oriented products and solutions that meet the functional needs of spaces while working in harmony with the designer’s vision for those spaces. We work with architects, engineers, and contractors to supply lighting built specifically for their client’s projects.   

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Equal Opportunity Employer