Quality Specialist

At a Glance

Legrand has an exciting opportunity for a Quality Specialist to join the Data Center Power & Control Division Starline Team in Reading, UK. The Quality Specialist prime responsibility is day-to-day management of Starline’s Customer Quality complaints and Warranty programs. The Quality Specialist will be leading the investigation, reporting, field response and in-house re-work of customer quality cases.

What Will You Do?

• Works with relevant departments to ensure successful implementation of quality systems and communicates the impact of changes to affected areas to ensure that the changes are integrated into day-to-day operations.
• Coordinates, participates, and leads internal audit activities.
• Ensure proper handling, quarantine, and disposition of nonconforming material.
• Conduct failure investigations associated with internal and external quality complaints as required.
• Drive timely resolution of corrective and preventative actions.
• Effectively communicates information regarding product, quality and safety topics.
• Establishes and maintains effective working relationships with various key internal customers including, but not limited to; Team Supervisor, Peers, Assemblers, Manufacturing Engineers, Engineering and Quality.
• Adhere to all company policies, guidelines and practices including the SECRIT values.
• Support the Quality Manager and Quality Systems Manager as required to ensure customer satisfaction.
• Supports the preparation of QA reports.
• Leads and supports Quality improvement projects.
• Other duties as assigned by management.

Required Skills

Education:           

• High School Diploma or equivalent.
• Associate’s Degree in a technical background preferred.
• 3 years of manufacturing experience.
• Flexibility for minimal travel (~20%).

Skills/Knowledge/Abilities:

• Ability to run reports, effectively present information and respond to questions.
• Strong knowledge of 8D and Problem Solving.
• Ability to navigate ERP and other business systems as required.
• Ability to use MS Outlook, Word and Excel proficiently.
• Exposure to Lean Manufacturing Concepts preferred.
• Proficient in reading engineering drawings, BOMs and Travelers.
• Knowledge of standard wiring practices, IPC training or electrical certification preferred.

Working Conditions/Physical Requirements:

• The performance of this position requires exposure to the receiving/shipping and manufacturing areas where, in certain areas, the use of personal protective equipment such as safety glasses and mandatory hearing protection are required.
• Ability to stand for prolonged periods of time.
• Ability to lift and carry up to 75 lbs. occasionally; ability to lift and carry up to 25 lbs. daily.

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en

About Legrand North and Central America

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us 

About Legrand’s Data Center Power and Control Division

The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. 

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Equal Opportunity Employer