At a Glance
Legrand has an exciting opportunity for a Technical Support Field Engineer to join the Data Center Power & Control Division Team in Somerset, NJ on a Hybrid Basis. As a Technical Support Field Engineer, you'll work with a variety of cross-functional teams and technologies within the Data, Power, & Control division (DPC). The daily interactions can range from first-time users to advanced partners, sales, development, and product management. Your duties will be to function as an expert technical resource for our enterprise-level customer base and business partners for the Intelligent Power Distribution Units (PDU) and Access Solutions.
Additionally, you will be responsible for traveling to customer locations to help address their technical issues and maintain post-sales relationships with our customers. You will serve as a trusted advisor to ensure successful implementations, that the assigned customers achieve targeted business benefits from their investment in DPC, and that the customers serve as a positive reference and continue their implementation of DPC. Your technical abilities will be critical in identifying solutions, troubleshooting issues, and answering technical questions as they arise. You will become the primary escalation point and are accountable for identifying and directly addressing technical issues.
You are expected to develop and maintain a working knowledge of the technical architecture and business requirements of the enterprise accounts. This position requires a strong technical background, excellent client and project management skills, and a proven ability to understand various technical workflows when needed. Successful candidates must be action-oriented and able to travel and communicate clearly and effectively to both technical and business audiences at multiple levels.
What Will You Do?
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Salary & Benefits: $75,000 - $85,000
LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity
About Legrand
Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en
About Legrand North and Central America
Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us
About Legrand’s Data Center Power and Control Division
The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.
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