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Job Locations US-TX-Richardson
Posted Date 1 month ago(3/18/2024 8:12 AM)
At a Glance Legrand has an exciting opportunity for an Accounts Receivable Specialist to join the Building Control Systems WattStopper Team in Richardson, TX. The Accounts Receivable Specialist will manage the collection of account receivables in compliance with established policies. This includes account reconciliation, backlog management, credit limit management, and assisting Sales Operations with dispute resolution and customer communication. Timely releasing of order holds. Provide key direction for internal and external customers to ensure the timely processing of orders while providing prudent management of investment in accounts receivables. What Will You Do?- Prepares weekly customer trial balances and internal reporting.- Process customer cash collections and deposits within the terms and conditions of the company.- Researches and resolves payment issues such as chargeback’s, unauthorized deductions, and policy compliance.- Manage the efficient collections of assigned accounts within the terms and conditions of the company.- Develops and implements policies for billing, collections, and cash applications.- Maintains constant communication and builds relationships via phone and email conversation with dealer personnel.- There will be regular interaction with many internal teams for dispute resolution and collection of accounts receivable items in a timely manner.- Recommend ways to improve processes to avoid future collection issues.- Performs other similar and related duties as required.
Job ID
8445
Job Locations US-CT-New London
Posted Date 2 months ago(2/23/2024 7:56 AM)
At a Glance Legrand has an exciting opportunity for a National Account Manager to join the Data Center Power and Control Division Team. This is a remote position reporting to New London, CT. The National Account Manager is responsible for the implementation and alignment of sales and marketing strategies set forth by the organization to all levels of the channel. The National Account Manager is responsible for establishing relationships within the national headquarters, districts and/or branch levels. What Will You Do?- Building and maintaining relationships with key distribution partners.- Serving as a liaison between the distributor and Legrand.- Identifying strategic contacts and attracting prospective partners.- Ensuring brand consistency and negotiating contracts.- Analyzing sales data, trends, and maintaining high customer satisfaction.- Collaborating with internal departments and external agencies to expand brand awareness.- Staying updated on industry developments and proposing sales-increasing strategies.- Executing distribution processes, pricing, and rebate programs.- Managing inventory levels and negotiating annual incentive programs.- Coordinating and managing national programs and growth initiatives.- Communicating and overseeing the utilization of market development funds.- Aligning marketing and sales strategies with channels.- Analyzing geographical territories and implementing penetration strategies.- Identifying and building profitable channels and creating new marketing programs.- Negotiating distributor agreements and pricing structures.- Defining inventory programs and management objectives.- Analyzing sales and industry trends and providing recommendations.- Preparing quarterly sales and marketing account summaries, expense forecasts, and annual budgets.- Developing differentiated programs within commercial datacomm.- Engaging with the Enterprise Solutions team to maximize strategic market value.- Identifying training opportunities to enhance skills and knowledge.
Job ID
8439
Job Locations US-TX-Richardson
Posted Date 2 months ago(2/16/2024 3:32 PM)
At a Glance Legrand has an exciting opportunity for a Product Manager II to join the Building Control Systems Wattstopper Team in Richardson, TX. The Product Manager will play a key support role in the process of releasing new products to the production and sales departments. Other responsibilities include generating product requirements, reviewing customer specifications, generating materials for product introductions and technical support for customers and partners. What Will You Do?- Participate in overall product strategy, research and development requirements, development, and manufacturing coordination for new and emerging products.- Coordinate technical product development, estimates of potential profits, and release to production.- Manage day-to-day progress of new product development, act as Product Owner within team.- Create and update Product Data Sheets.- Create and update part numbers in Customer Relations Management database.- Provide technical expertise and training to other departments in support of product development.- Conduct marketing analysis to develop product definitions.- Collaborate with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.- Manage release process, release notes, partner training, staff training in support of product development.- Work with Field Team to ensure field issues are prioritized appropriately.- Competitor benchmarking.- Assist with market research and identify/track market trends in Company's industry.- Perform other duties as assigned.
Job ID
8416
Job Locations US-NJ-Somerset | US
Posted Date 2 weeks ago(4/3/2024 12:03 PM)
At a Glance Legrand has an exciting opportunity for a Technical Support Field Engineer to join the Data, Power & Control Team in Somerset, NJ, or REMOTE within the Northeast region. As a Data Technical Support Field Engineer, you'll work with a variety of cross-functional teams and technologies within the Data, Power, & Control division (DPC). The daily interactions can range from first-time users to advanced partners, sales, development, and product management. Your duties will be to function as an expert technical resource for our enterprise-level customer base and business partners for the Intelligent Power Distribution Units (PDU) and Access Solutions. Additionally, you will be responsible for traveling to customer locations to help address their technical issues and maintain post-sales relationships with our customers. You will serve as a trusted advisor to ensure successful implementations, that the assigned customers achieve targeted business benefits from their investment in DPC, and that the customers serve as a positive reference and continue their implementation of DPC. Your technical abilities will be critical in identifying solutions, troubleshooting issues, and answering technical questions as they arise. You will become the primary escalation point and are accountable for identifying and directly addressing technical issues. You are expected to develop and maintain a working knowledge of the technical architecture and business requirements of the enterprise accounts. This position requires a strong technical background, excellent client and project management skills, and a proven ability to understand various technical workflows when needed. Successful candidates must be action-oriented and able to travel and communicate clearly and effectively to both technical and business audiences at multiple levels. Main Job Duties:-  Analyze computer-based technologies and identify and develop ways to address complex engineering issues that may arise with customers and business partners. Examples of such duties include:- Configure IPs and custom customer configurations, including DCHP, LDAP, and other authorization/authentication customers require for their software and firmware.- Develop customer Shell scripts to expedite deployment.- Analyze PDU data and firmware versions and apply fixes onsite to ensure they remain compliant with the latest network security vulnerability standards.- Develop PDU and network test routines that help customers and developers understand the impacts of changes over the PDU topology.- Search and decipher the Linux code base to interpret log files quickly for failure identification.- Apply new firmware upgrades and bug fixes that support customer needs.- Use network debug tools to quickly identify and fix failures that impact PDU deployment.- Work closely with developers and network support staff to identify IP designs that may be causing PDU failures.- Support customer IP and naming schemes required during deployment and work closely with the development team to create new custom scripts as needed.- Modify and replace failed PDU controllers and ensure seamless integration without disrupting the customer environment.- Coordinate cross-functional deployment project teams, which could consist of professional services, product management, or engineers.- Act as a single point of contact for all support requirements pertaining to enterprise account customers' environment.- Build and grow relationships with both technical staff and management from the customer team.- Develop and manage a strategic development plan for your customers, including the identification of growth opportunities. Direct the delivery of customer technical services to achieve high customer satisfaction and trust.- Drive and track customer escalations, including partnering with the Product Management team and delivering Professional Services. Escalate issues as necessary to execute an action plan, resolution, or other options as needed.- Oversee and manage all open cases to ensure they are being actively worked on and progressing towards an expeditious resolution.- Develop and train team members to help improve their technical knowledge, project management skills, customer management skills, etc.- Diligently handle the onboarding of new accounts.- Partner closely with the product management team to ensure that customer requirements are logged and appropriately prioritized and also ensure that future product direction aligns with the customer roadmap.- Actively contribute and leverage standards and best practices, staying current on both the technology and product fronts.- Ensure effective ownership, communication, coordination, and facilitation of support service activities between the customer and support teams, product management, and account teams.- Increase customer loyalty by conducting regular check-in calls for tactical items and performing quarterly health checks for strategic reviews.- Track and document the status and time spent on customers to ensure appropriate per-client resource spend.- Travel will be needed up to 30 - 40 percent of the time.- Handle tech support queue calls and cases when not traveling.- Perform other duties as assigned.
Job ID
8410
Job Locations US-CT-New London
Posted Date 2 months ago(2/12/2024 9:56 AM)
At a Glance Legrand has an exciting opportunity for a Buyer I to join the Data Center Power and Control Division Team in New London, CT. Position does not require full-time in office. The Buyer is responsible for planning, the placement of purchase orders and delivery of product to support MRP schedules and daily sales demand. In addition, the Buyer monitors the product/program/project/ROPs from initiation through delivery. What Will You Do?- Evaluate purchasing requisition for the assigned planner code daily to ensure that established reorder points (ROPs) are appropriate with the current demand and lead time.- Create purchase orders for assigned planner code daily at the agreed negotiated price and manage the delivery date to optimize stocking levels.- Run available to promise (ATP’s) report for the assigned planner codes on a weekly basis to identify priorities required for backlog orders and expedite materials with suppliers.- Close communication with customer service where expedited parts are required including the transfer to Drop Ship (direct from vendor to customer) to reduce the lead time on delivery.- Process Drop ship purchase orders from initiation, produce packing slip, and update MRP system with goods receipts and tracking.- Work with Technical Support/Quality regarding Technical Support (TS) reports particularly on missing part replacement.- Work with receiving departments in the respective warehouses regarding receiving issues.- Maintain an average of 95% of Line Fill/Order Fill and 6 Stock turns for all the assigned planner codes.- Update and maintain the MRP system daily to reflect the latest delivery promise from the vendor, including maintaining the Late Order report.- Report on vendor scorecard performance (responsiveness, delivery, cost, customer service, and sustainability).- Prepare material forecast for suppliers.- Support strategic policies in source selection, single source and outsource decisions.- Supports Kaizen and lean enterprise efforts to attain improvement objectives and special projects (such as process improvements, system upgrades, etc.).
Job ID
8401
Job Locations US-CT-West Hartford
Posted Date 2 months ago(2/7/2024 10:01 AM)
 At a Glance Legrand has an exciting opportunity for an Accounting Intern to join the Electrical Wiring Systems Wiremold Team in West Hartford, CT. What Will You Do?- Participate in the monthly financial closing process.- Employee expense reports compliance audits.- Purchases made without a PO compliance audits.- Assist with monthly Fixed Asset maintenance.- Perform monthly account reconciliations for assigned accounts.- Preparation of monthly journal entries.- Prepare sales tax returns under the guidance of the Sr. Accountant.- Assist with obtaining Sales Tax Exemption Certificates from customers.
Job ID
8395
Job Locations US-NJ | US-NY
Posted Date 2 months ago(2/5/2024 4:37 PM)
At a Glance Legrand has an exciting opportunity for a Territory Sales Manager to join the Data Center Power and Control Division Sales Team in New York or New Jersey. The Territory Sales Manager is a quota carrying sales position doing both direct and indirect selling to Data Centre and Critical Facility managers in Enterprise Class organizations. This position is responsible for total revenue in the territory and will work with Value Added Resellers, Direct Marketers & System Integrators to capture market share and achieve revenue targets for Server Technology & Raritan Power, Software & IT Access Solutions, and Legrand Cabinet & Containment Products. Here's Why This Opportunity Is So Special...- This is an opportunity to represent our best-in-class data centre portfolio of brands including Server Technology, Raritan, and Legrand product lines within the Data, Power & Control Division.- We offer complete and comprehensive product training as those who represent our products are known as experts in the field.- We are an industry leader and design the highest quality rack PDU's, IT Access Solutions, and Enterprise Cabinets. We provide the best customer and technical support and have the most patents in the industry. Our products are unique.- We are looking for a techno-savvy Territory Sales Manager with the ability to take our existing account base and grow it. Ideal candidate will reside in New York or New Jersey.What Will You Do?- Direct Account Selling to Large and mid-sized Enterprises.- Engage in New Account acquisition focusing on large Fortune 500 data centre clients.- Meet with key customers and decision makers to develop effective relationships. Be an end-user resource to help develop solutions.- Coordinate the involvement of Data, Power & Control Division team, including sales, support, service, and management resources, in order to meet sales objectives and customer expectations.- Work closely with Data, Power & Control Division's Channel Management teams and channel partners to ensure customer satisfaction throughout the selling process.- Utilize proactive selling methods to improve market share, revenue growth, and profitability as defined by the Data, Power & Control Division.- Design, develop, enhance and execute business and marketing plans to maximize sales and profits and overall customer satisfaction.- Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.- Proactively support Regional Channel Sales Manager in the planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.- Proactively assess, clarify, and validate customer needs on an ongoing basis.- Manage customer accounts by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.- Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and channel partner personnel.- Provide regular updates to senior management on status and performance of customer accounts within the territory.- Perform other duties as assigned.
Job ID
8393
Job Locations US-NY-Syracuse
Posted Date 1 month ago(3/21/2024 9:44 AM)
 At a Glance Legrand is looking for a motivated Technical Product Support Representative (Electrical Wiring Devices & Lighting Controls, IOT) to join our Pass & Seymour team at our Syracuse, NY location.  Under general supervision, provide primary point of contact for all product related support requests and general product questions. Assist in providing product related feedback to the technical support management, engineering or manufacturing in support of current and future product design. Develop advanced product knowledge to support more complex customer calls and to train or teach others how to work with, install and configure products. Main Job Duties:- Using a variety of communication vehicles (phone, e-mail, web-site and related) assist the customer in understanding applicable products, components and systems for products by means of phone and email for a wide range of customers.- Provide detailed product related support covering the installation, operation, maintenance, trouble shooting and Integration with Third party products the customer.- Design, layout and configure a bill of materials covering complete product solutions for customers and sales/marketing teams.- Create clear and detailed documentation based on support related activities and monitor product related problems to ensure a timely resolution.- Monitor support activity trends for product issues and new product development opportunities to create a detailed problem resolution/solution report that can be passed to Engineering Development team.- Participate in design verification testing for new products and applications as part of the new products development team.- Provide on-site support to resolve outstanding product issues.- Position requires some travel- Performs other similar and related duties as required.Salary range:  $57,300.00 - $72,900.00 + 5% bonus--------------------------------------------------------------PHYSICAL AND MENTAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental DemandsWhile performing the duties of this job, employees are regularly required to:- Use written and oral communication skills- Read and interpret data, information and documents- Analyze and solve non-routine and complex office administrative problems- Use math and mathematical reasoning- Observe and interpret situations- Learn and apply new information or skills- Perform highly detailed work on multiple, concurrent tasks- Work under intensive deadlines with frequent interruptions- Interact with managers, staff, customers, the public and others encountered in the course of workPhysical Demands – General Office EmployeesWhile performing the duties of this job, employees are regularly required to:- Sit, walk and stand- Talk or hear, both in person and by telephone- Use hands repetitively to finger, handle, feel or operate standard office equipment- Reach with hands and arms- Lift up to 25 pounds- Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Job ID
8390
Job Locations US-WI-Kenosha
Posted Date 2 months ago(2/15/2024 8:24 AM)
At a Glance Legrand has an exciting opportunity for a Stopped Jobs Planner to join the Lighting Sector Kenall Team in Kenosha, WI. The Stopped Jobs Planner will provide a liaison between manufacturing engineering, fabrication, paint, assembly, purchasing and sales departments in matters concerning stopped or delayed production. Follow progress of orders through plant in accordance with priority production schedule. Contact production supervisor in connection with special handling, availability of materials, delays, and changes in promise dates. Contact vendors concerning material shortages and delivery promises. Anticipate probable delivery failures and take appropriate corrective action. Direct delivery of materials to production departments. What Will You Do? Essential Job Functions:- Under general direction, coordinate assembly, paint, fabrication / assembly operation, and purchase components, analyze requirements, release manufacturing orders to meet department needs and provide quick turnaround on stopped or delayed manufacturing orders.- Evaluate and respond to requests on stopped or delayed orders. Take the lead to gather information and quickly return manufacturing orders to production. Create and schedule various plant operations including, but not limited to, the following: delayed, rework and new manufacturing orders.- Work closely with manufacturing engineers, track support, programmers and department management to gather basic information on required rework operations. Offer recommendations and alternatives for improvement to meet customer requirements in a timely manner. Resolve quality issues, monitor status of components to ensure smooth return to production and adjust problems requiring assistance relating to bill of material errors, defective material and design issues.- Work closely with MC Clerk on RMA’s and disposition of returned product. Evaluate returns for cost savings.- Evaluate and respond to Engineering Change Notices as it relates to inventory and production requirements.- Review inventory levels, determine component availability and impact of removing existing inventory to satisfy immediate requirement. Prepare paperwork and properly label components for issue and return to stock. Prepare paperwork and log scrapped components.- Determine status of existing inventory when components are scrapped in Assembly and coordinate process; inspect, use as is, return to vendor, etc.- Pursue and resolve vendor rejects to meet customer requirements. Provide liaison between plant operations and Purchasing / Material Control. Work with vendor (and purchasing department) to meet customer requirements. Pursue alternatives with Purchasing and Engineering for delayed components.- Maintain stopped order report and delayed order form. Evaluate to ensure proper information is provided, updated and distributed in a timely manner.- Assure the maintenance of the Epicor System with regard to accuracy; bill of material, inventory adjustment, rework, scrap, manufacturing orders and bill of material level reduction.- Utilize departmental records and files, create and update current procedures, suggesting improved procedures and responsibilities for schedules and processes assigned this position.- Maintain various reports including Stopped Order Report, Scrap report and other such reports as requested.- Participate in company programs and committee groups established to improve quality, reduce costs and satisfy customer requirements.- Recommend items related to continuous improvement, evaluation and recommendations for departmental improvements for workflow, procedures and computer enhancements. Reduce or eliminate non-value-added tasks.- Perform other duties as assigned.General Responsibilities:- Active participation in ongoing individual training/development program.- Set goals and objectives with Manager; look for ways to improve quality and productivity.- Maintain good housekeeping conditions in work area.- Report abnormalities in equipment, machines, programs and processes.- Perform backup functions to other team members and Manager as instructed. Engage in cross-training to support back-up efforts as directed. Perform other duties as assigned.
Job ID
8385
Job Locations US-NV-Reno
Posted Date 3 months ago(2/1/2024 8:21 AM)
At a Glance Legrand has an exciting opportunity for an Engineering Director to join the Data Center Power and Control Division Team in Reno, NV. Under general direction of the Vice President of Engineering, the Engineering Director  directs and organizes the activities of the Mechanical & Electrical Engineering teams in the development of innovative, cost efficient power distribution and control products. The Director of Engineering plans and directs staff to ensure that all assigned duties are performed quickly, efficiently and according to established safety standards as well as departmental and company policies, procedures and goals. The Director of Engineering manages staff in areas such as work scheduling, communications, employee relations, performance counseling and performance reviews. What Will You Do?- Coordinate Mechanical and Electrical Engineering teams in realizing new products from high level product architecture platform specifications along with the technology building blocks designed to support them.- Direct the engineering teams to design products that are cost efficient and manufacturable on a global scale using various contract manufacturers with an emphasis towards reduced touch assemblies and automation with minimized parts count.- Work with Product Management on developing custom product solutions that meet large volume customer requests, from existing platform architecture and subcomponents, that may require custom enclosure and repackaging of internal electrical and mechanical parts and assemblies.- Assist Technical Support team in the diagnosis and root cause determination of product field failures. Work with the engineering teams in developing appropriate updates to products and necessary engineering change order(s) to correct any product deficiencies.- Utilize appropriate resources within the engineering teams to support the Sales team in identifying customer requirements and the appropriate application of our PDU technology in addressing their challenges.- Develop a lean organization with strong key people and a mindset of continuous improvement.- Initiate and foster a spirit of cooperation within and between departments.- Promote a safe, clean and organized work environment. Ensure engineering teams have proper equipment and software tools and training that allow them to work productively on complex electro-mechanical designs.- Exercise discretion and independent judgment on daily tasks that facilitate customer design requirements and business goals.- Maintain compliance with all ISO regulations and procedures.- Actively communicate business strategy and key results to engineering staff. Facilitate regular staff meetings to promote open and regular communication.- Participate in staff selection/interview process. Recruits, hires, train and evaluates staff.- Supervise and provide support and direction to staff. Resolve personnel issues and support team building with positive and open communication.- Display original thinking and creativity; Meet challenges with resourcefulness; Generate suggestions for improving work; Develop innovative approaches and ideas.- Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process (specifically Department Managers); Makes timely decisions.- Perform other duties as assigned.
Job ID
8381