Job Listings

At a Glance US - CA - Union CityCustomer Support RepresentativeLegrand has an exciting opportunity for a Customer Support Representative with Finelite, an innovator in the development of high performance, environmentally sustainable lighting. In this vital role, you’ll provide sales support and superior customer service - from pre-sale through final installation. As the voice of Finelite, you’ll build strong relationships with sales agents, specifiers, contractors, architects and more. What Will You Do? - Work directly with customers to address questions and concerns and provide timely resolutions and follow through.- Interface with field sales to provide lighting design, pricing and technical support before and during the sale.- Clearly communicate product benefits and features.- Generate quotations based on price requests.- Educate customers on all new features and other company products and services.- Serve as customer advocate for product function, quality and usability.- Interpret blueprints, construction and architectural documents.- Foster innovation by helping develop new ways of doing business.