Job Listings

At a Glance Legrand has an exciting opportunity for a RegionalField Service Coordinator to join the Wattstopper Team. In this role, you will support the Service department by maintaining/coordinating the Service Engineers daily schedules, scheduling service calls, and providing excellent customer service. This role maintains the customer database with current information, including providing maintenance contract billing information, submitting service invoices and timecards. Works with both external and internal customers to keep ensure clear communication regarding company schedules and service call. Main Activities:Organization:  Individual Contributor Competency ModelMain Interface:  Internal Field Service personnel, service operations/engineering, sales, and other...

At a Glance Legrand has an exciting opportunity for a Technical Support Field Engineer to join the Data, Power & Control Team in Somerset, NJ, or REMOTE within the Northeast region. As a Data Technical Support Field Engineer, you'll work with a variety of cross-functional teams and technologies within the Data, Power, & Control division (DPC). The daily interactions can range from first-time users to advanced partners, sales, development, and product management. Your duties will be to function as an expert technical resource for our enterprise-level customer base and business partners for the Intelligent Power Distribution Units (PDU) and Access Solutions. Additionally, you will be responsible for traveling to customer locations to help address their technical issues and maintain...

At a Glance Legrand has an exciting opportunity for a Field Installation Technician to join the Data Center Power and Control Division within the Northeast Region to service all of North America. The Field Installation Technician is responsible for performing field service installations, repairs, and supporting all installation operations for our data center customers. You will travel throughout the US to monitor and oversee assembly teams for the successful conclusion of the project. Diagnose and problem-solve issues that arise on site and coordinate with the engineering and customer service functions to satisfy the customer needs. What Will You Do?- Install, troubleshoot, and provide routine maintenance to products to ensure proper function.- Responsible for all technical...

 At a Glance Legrand has an exciting opportunity for a Customer Support Representative to join the Electrical Wiring Systems Cablofil Team in Mascoutah, IL. The Customer Support Representative will be responsible for answering customer inquiries or complaints, processing orders, researching and resolving requests and utilizing product knowledge to improve sales and maintaining customer satisfaction. Maintains an ongoing relationship with customers, sales staff, distribution, purchasing, manufacturing and marketing What Will You Do?- Uses professional written and verbal communications to provide pricing, availability, and schedule information within established guidelines. Suggest additional and/or alternative products or services to meet customer needs.- Researches and obtains...

At a Glance Legrand has an exciting opportunity for a Technical Support Representative II to join the Building Control Systems Solarfective Team in the West Coast (Canada or remote in the US). The successful candidate under general supervision, provide primary point of contact for all product related support requests and general product questions. Assist in providing product related feedback to the technical support management, engineering, or manufacturing in support of current and future product design. What Will You Do?- Using a variety of communication vehicles (phone, e-mail, video call, and screenshare applications) to assist the customer in understanding the products, systems, integration, and installation.- Provide excellent technical support including remotely...

At a Glance Legrand has an exciting opportunity for a RemoteField Service Engineer to join the WattStopper Team out of Columbus, OH. What Will You Do? Role: Provide factory representation in the field, for the technical support of our lighting control products. Setup systems and train end users on system operations. Troubleshoot and service all of our products. Work closely with Project Management, Engineering, Quality, and Sales to resolve product issues, and fill customer needs. Main Activities:· Organization: Individual Contributor competency model· Main Interface: Internal – customer service, field sales reps and project managers, engineering and manufacturing personnel. External – customers, distributors, installers.· Budget: No direct budgetary...