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Job Locations US-NV-Reno
Posted Date 3 days ago(1/26/2023 1:12 PM)
At a Glance Legrand has an exciting opportunity for an IT Support Specialist to join the Data, Power & Control (DPC) IT Team in Reno, NV.  What Will You Do? Position Summary:The IT Support Specialist 1 position will provide level 1 technical support to company employees. This position will work with corporate and DPC IT teams. Support could include other DPC business units. Essential Functions:· Provide technical support for end users in person, via phone or remote access· Provide timely resolutions directly or via defined escalation process· Support general hardware and software technical issues· Maintain and repair computer and peripheral devices· New employee setup, deployment and onboarding· Maintain inventory of software licenses and hardware· Install and configure software on machines· Assist users with local user backup· Manage Windows security options and local vulnerabilities· Purchase and provision of IT supplies· Will work with corporate and DPC IT teams. Support could include other DPC business units.· Participate and contribute to IT audits· Work with third party vendors
Job ID
7621
Job Locations US-NV-Reno
Posted Date 4 days ago(1/25/2023 2:08 PM)
Legrand has an exciting opportunity for a Customer Service Representative to join the Data Center Power & Control Division (DPC) Team working REMOTELY. The Customer Service Representative is responsible for answering customer inquiries, processing orders, researching and resolving requests and utilizing product knowledge to improve sales and maintaining customer satisfaction. Maintains an ongoing relationship with customers, sales staff, distribution, purchasing, manufacturing and marketing. Main Job Duties: - Using professional written and verbal communications via phone, fax or e-mail, processes orders received by mail, telephone, Fax, EDI, and/or through personal customer contact. Provides pricing, availability, and schedule information within established guidelines.- Researches and obtains resolution of a variety of customer inquiries. Expedites the delivery of selected orders. Tracks order activity and alerts appropriate staff of any potential delivery problems. Services as communication link between customers and sales staff to assure responsiveness.- Fosters open communication internally and externally and champions creative change to improve processing and service levels. Provides guidance and assistance to new or less experienced staff.- Performs other similar and related duties as required.
Job ID
7593
Job Locations US-NV-Reno
Posted Date 4 weeks ago(1/3/2023 12:19 PM)
At a Glance Legrand has an exciting opportunity for a Production Technician to join the ServerTech Team in Reno, NV.  Role:The FMA Tech Support Technician is part of our PAC Tech Support team, reporting to the local Tech Support Manager. This position supports the PAC Raritan and STI brand PDU in support of problem investigation and reworking product. The technician is responsible for the testing of our customer returned product. This individual will support the customer requested reworks as well. The Support Technician will play a key support role in the process making minor repairs to returned product. This position ensures that all assigned duties are performed quickly, efficiently and according to the established departmental and company policies, procedures and goals. What Will You Do? Main Responsibilities:- Follow procedures for rework, upgrading, and testing of product.- Perform work in accordance to UL Standards- Determine failure mode for all power related product failures, clearly reporting and documenting failure symptoms to enable root cause determination.- Transact material/product transactions in our SAP system.- Repair returned product. Return repaired products to customers or restock/re-package/scrap product in accordance with established procedures.- Troubleshoot and isolate physical and functional product defects by inspecting returned product.- Identify and record product failures to identify possible failure trends.- Perform failure analysis as needed.- Record root cause of all diagnosed units in Salesforce.com and Agile.- Report weekly on open/closed cases to ensure cases are closed in a timely manner.- Develop and write processes for both internal and customer use.- Read and understand wiring diagrams and layout drawings to assist in product failure review.- Identify non-conforming parts or assemblies.- Perform electronic assembly and repair per IPC standards.- Provide updates, status, and completion information to Technical Support team via problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.- Perform other duties as assigned
Job ID
7570
Job Locations US-NJ-Somerset | US-NV-Reno
Posted Date 2 months ago(11/18/2022 12:11 PM)
At a Glance Legrand has an exciting opportunity for an HR INTERN for the WINTER/SPRING SEMESTER to join the Power, Access & Control Team in Somerset, NJ or Reno, NV. The Human Resources (HR) Intern will support the administration of the day-to-day operations of the Human Resources function. This is an onsite position. What Will You Do?Administrative· Communicate to internal and external customers with a high level of professionalism, confidentiality, and diplomacy; process employee requests and provide relevant information· Perform a variety of administrative functions, including organization, maintaining records and files (soft and hard copies), copying, scanning, faxing, and express mailings; meeting minutes, electronic mail or reports· Create tickets through Dovetail ticketing software system and follow up on tickets with HR Operations team to ensure completion in a timely manner· Perform file audits to ensure that all required employee documentation is collected and maintained Recruiting/Onboarding· Provide support for staffing process to create a talent pipeline; open jobs in the on-line recruiting tool, review and disposition applicants for hiring managers, handle interview coordination.· Assist with job offers and the scheduling, coordination, and delivery of new hire orientation.· Assist with processing data and paperwork for new hires/employee changes and I-9 verifications. Engagement· Assist in projects such as recognition events, engagement activities, employee communications, etc., partnering with the HR team. Performance Management· Assist in the annual performance review process. Monitors review activity to ensure that each step in the annual performance cycle is being completed on a timely basis.· Shadow and participate in coaching sessions with managers on conducting meaningful goal setting, training, development and performance feedback. Other· Proactively offer suggestions for process improvements, efficiency, and cost reductions.· Participate in special projects or tasks as assigned.
Job ID
7526
Job Locations US-NV-Reno
Posted Date 2 months ago(12/6/2022 2:46 PM)
At a Glance Legrand has an exciting opportunity for a Receptionist to join the Server Technology Team in Reno, NV. Under direction of the Office Administrator, the Receptionist will provide exceptional customer service to answer questions and provide Company information to the general public, customers, visitors, and other interested parties. The Receptionist will perform a variety of administrative tasks and data entry. This position ensures that all assigned duties are performed quickly, efficiently, and according to the established departmental and company policies, procedures and goals. The Receptionist, as with all members of the Legrand Team, is expected to promote a positive attitude, demonstrate initiative, professionalism, personal awareness, integrity, and exercise confidentiality.  What Will You Do? Main Activities:Organization: Individual Contributor competency modelMain Interface: Internal – all departments. External – vendors, suppliers, other business entities.Budget: No direct budgetary responsibilityMain Job Duties:• Operate telephone switchboard (8x8 system) to answer, screen, or forward calls, provide information, take messages, or schedule appointments.• Provide exceptional customer service to respond to routine questions and provide information in a timely manner. • Respond to department voice messages and e-mail and coordinate follow-up responses.• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.• Use appropriate resources to determine answers to questions from customers or members of the public.• Schedule appointments and maintain and update appointment calendars.• Transmit information or documents to customers, using computer, mail, or facsimile machine.• Perform administrative support tasks, such as proofreading, data entry, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.• Create and maintain documents and spreadsheets.• Open, sort and route incoming mail. Attach packing slips/work orders to incoming invoices.• Operate and maintain postage meter.• Post accounting invoices on clipboard.• Attach Accounts Receivable check stubs to accounting invoices on clipboard.• Respond to requests for W-9s and supplier forms.• As directed, coordinate food orders for meetings. Verify quantities needed, contact restaurants, place orders, coordinate food delivery, and take food to designated meeting rooms or areas. Set up designated meeting rooms or areas with utensils and beverages as needed.• Order, organize, and stock office and break room storage areas. Ensure that available supplies are stocked and replenished as needed.• Create, print, laminate, and post office signs, announcements, and miscellaneous flyers as needed.• As directed, contact vendors and schedule repairs for building maintenance and emergency issues.• File and maintain records. Archive accounting journals, accounting invoices and monthly sales order packets.• Keep a current record of staff members' whereabouts and availability.• As directed, serve as a backup in preparing local, domestic, and international travel arrangements, including air travel, car rental, and hotel accommodations. • As directed, assist staff with shipping company packages and coordinating them with the Shipping Department for proper transit.• As Safety Committee member, record and file meeting minutes, conduct health and safety audits, and collect/file audit sheets from other members as needed.• Set up and break down audio/video equipment for company meetings.• As needed, assist HR with employee events, recognition, scheduling interviews, etc.• Act as backup to Operations leaders for conducting field tours.• Complete special projects as assigned. • Perform other duties as assigned.
Job ID
7523
Job Locations US-NJ-Somerset | US-NV-Reno
Posted Date 2 months ago(11/14/2022 2:33 PM)
At a Glance Legrand has an exciting opportunity for a Accounts Receivable Associate I to join the Data, Power, and Control Team in Somerset, NJ or Reno, NV. Responsible for all phases of the accounts receivable process. This includes cash application, account reconciliation, some credit management, dispute resolution and customer communication/collections. Provide key direction for internal and external customers to ensure the timely processing of orders while providing prudent management of investment in accounts receivables. What Will You Do?· Organization: Individual Contributor competency model· Main Interface: Internal – members of finance team and sales; External – customers· Budget: No direct budgetary responsibility Main Job Duties: 1. Cash application and reconciliation of customer accounts - Researches and resolves payment issues such as chargeback’s, unauthorized deductions, and policy compliance2. Manage the efficient collections of assigned accounts within the terms and conditions of the company.3. Assist with credit management.4. Perform month end closing activities - ensuring all receipts are processed in a timely manner5. Maintains constant communication and builds relationships via phone and email conversation with customer’s accounts payable departments6. There will be regular interaction with many internal teams for dispute resolution and collection of accounts receivable items in a timely manner.7. Recommend ways to improve processes to avoid future collection issues.8. Performs other similar and related duties as required.
Job ID
7514
Job Locations US-NV-Reno
Posted Date 3 months ago(11/7/2022 11:44 AM)
At a Glance Legrand has an exciting opportunity for a Test and Validation Technician to join the Data Center Power & Control Division Team in Reno, NV. Under general supervision of the Director of Operations Engineering, the Test & Validation Technician will support the Opterations Department by ensuring new products have proper test procedures defined and implemented prior to new product release. The Test & Validation Technician will ensure that all assigned duties are performed quickly, efficiently and according to the established departmental and company policies, procedures and goals. What Will You Do?• Validate new products and revise products against design specifications, ensuring proper functionality and document results.• Review BOM’s against the physical sample and note any discrepancies.• Perform thermal tests on print circuit boards and finished product.• Review pre-production prototypes using supplied mechanical drawings and electrical wiring diagrams to ensure they are manufactured correctly.• Diagnose and correct faults in prototype PCA’s and finished product.• Troubleshoot analog and digital test items.• Assist in the setup and running of R&D experiments under the direction of engineering personnel.• Maintain and organize the engineering lab and test validation inventory as instructed by designated engineering personnel.• Promote positive company user relations by projecting a courteous, helpful attitude and assisting employees when appropriate.• Display original thinking and creativity; Meet challenges with resourcefulness; Generate suggestions for improving work; Develop innovative approaches and ideas.• Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process (specifically Department Managers); Make timely decisions.• Perform other duties as assigned.
Job ID
7496
Job Locations US-NV-Reno
Posted Date 1 year ago(1/18/2022 3:20 PM)
At a Glance Legrand has an exciting opportunity for a Firmware Engineer to join the ServerTech Team in Reno, NV. Under general direction of the Firmware Engineering Manager, the Firmware Engineer designs, develops, implements, and maintains firmware for network interface cards and subcomponents in intelligent power distribution systems. Focus is both on networking protocols and user interface in an embedded Linux environment and interface and metrics computations in subcomponent microcontrollers, with contributions expanding to all aspects of the application and products.The Firmware Engineer delivers embedded software from conception to release for new embedded Linux NIC functionality and subcomponent microcontrollers in our intelligent power distribution products. The Firmware Engineer ensures that all assigned duties are performed quickly, efficiently and according to the established departmental and company policies, procedures and goals.The Firmware Engineer, as with all members of the Server Technology Team, is expected to promote a positive attitude, demonstrate initiative, professionalism, personal awareness, integrity, and exercise confidentiality. What Will You Do?- Design, develop, and debug firmware/software in an embedded environment- Document designs, source code, test requirements, and processes- Collaborate with the firmware team on designs- Provide support to test and manufacturing engineers- Learn and incorporate new programming paradigms, networking protocols, and security requirements- Assist in maintaining the development infrastructure- Participate in code reviews and specification conformance testing as defined by the selected software development methodology- Comply with defined software development processes and standards- Perform other duties as assigned
Job ID
6937