Job Listings

At a Glance Legrand has an exciting opportunity for an Engineering Technician to join the Data, Power & Control Team in Independence, OH.  What Will You Do?Role: The Engineering Technician plays a critical role in driving our success. As a transceiver and switch subject matter expert, your strong knowledge of optical networking equipment, optical networks and network equipment interoperability will provide guidance to customers and our sales and marketing teams. The successful candidate will assist with our switch compatibility and transceiver coding support programs. This candidate will partner with Engineering, Product, Sales, and Operations teams to ensure successful deployment, and interoperability of transceiver and other emerging components as required. The Engineering Technician will thoroughly know the transceiver and switch operations transceiver product roadmap. The Engineering Technician will have a strong switch and transceiver operations background. Main Responsibilities: The main responsibilities of this role are to proactively participate in test lab operations including, but not limited to: · Communicates technical material to the non-technical team members simply and clearly· May assists with configuring and deploying transceiver, passive optical devices, and network switches, NIDS, etc. in the customer’s network· Knowledge of EEPROM and compatibility of transceivers in various NEMs switches· Manages the daily activities network systems, testing diagnostics, ensuring network systems are operational, and reports systems faults· Responsible for installation, administration, and testing of network switches and testing system software, cabling, and other related network components in accordance with standards in the Approved Networks lab facilities· Provides guidance to Customer Network Technicians during test and turn up and emergency failures· Diagnoses and troubleshoots errors in switch software and EEPROMs, isolates, and resolves routine to highly complex issues· Assists with surveys for customer network capabilities and makes recommendations for the components, equipment, and operating systems· Ability to work on multiple projects concurrently· Maintains records of work completed and in-progress; and updates network documentation to record installations, upgrades, configurations, etc.· Travels to work sites in the performance of duties· Support, track, and record complex compatibility and interoperability of transceiver and network switch configurations via hands on or remote access to equipment. Includes both initial evaluation and ongoing support· Lab leadership – supporting QC team with challenging configurations and testing· On-site support with customers in the customers switches, router, and transport system test labs. Requires thorough knowledge of switch OS, transceiver EEPROM configuration, and switch interoperability tests· Maintaining records of testing and compatibility in various systems· Support Sales team as needed with customer meetings on post sales matters· General technical phone support as needed

Legrand has an exciting opportunity for a Marketing Product & Communications Manager to join the Data, Power & Control Team in Lake Forest, CA.  What Will You Do?Role: The Approved Networks brand of Legrand seeks a skilled communicator with a strong background in the optical transceiver industry. This role will play a pivotal role in crafting compelling content, driving effective marketing strategies, and managing product communications specific to our cutting-edge optical transceiver solutions. This role will collaborate with marketing leadership, product management, and the marketing team to deliver effective marketing communications. You will deliver high-quality writing that educates our audience regarding optical transceivers, attracts customers, and boosts brand awareness. You’ll also manage our Content Marketing initiative from beginning to end. Main Activities:· Organization: Individual Contributor competency model· Main Interface: Internal: Marketing, Engineering, Product Management· Budget: No direct budget responsibility Main Job Duties:Content Creation and Technical Copywriting:o Develop highly technical and engaging content for various platforms, including website content, whitepapers, e-mail, social media, technical blog posts, and datasheets.o Translate intricate technical details into clear and persuasive messaging that highlights the advantages and applications of our optical transceiver products.o Collaborate closely with engineers and product managers to ensure accuracy and precision in technical content. Strategic Marketing in the Optical Transceiver Space:o Shape and execute comprehensive marketing strategies that establish our optical transceiver products as leaders in the industry.o Analyze market trends, competitor activities, and emerging technologies to identify opportunities for product differentiation and market positioning.o Drive the implementation of targeted marketing campaigns tailored to the unique needs of the optical transceiver market. Optical Transceiver Product Communications:o Serve as the bridge between technical teams and the marketing department, conveying complex technical information in a manner that resonates with our target audience.o Develop comprehensive launch plans for new optical transceiver products, encompassing messaging, promotional activities, and sales enablement materials.o Create and maintain product documentation, technical guides, and FAQs that enable customers to make informed decisions. Collaboration and Industry Thought Leadership:o Cultivate strong collaborative relationships with cross-functional teams, including R&D, sales, and customer support, to ensure unified messaging and brand consistency.o Collaborate with content creators, marketers, and Product Line Managers, providing direction to elevate the team's influence as thought leaders.o Act as a strategic partner to senior management, presenting marketing and communications strategies specific to the optical transceiver sector.

At a Glance Legrand has an exciting opportunity for a Remote Customer Support Representative to join the Data, Power & Control Team. This candidate will support customers on the West Coast. Working hours will be 11am EST/ 8am PST to 8pmEST/ 5pm PST.  What Will You Do?Role: Responsible for answering customer inquiries, processing orders, researching and resolving requests; utilizing product knowledge to improve sales and maintaining customer satisfaction. Maintains an ongoing relationship with customers, sales staff, distribution, purchasing, manufacturing and marketing.The position supports customers in the Pacific time zone. Candidate's working hours will be 11am EST/8am PST to 8pm EST/5pm PST.Main Activities:· Organization: Individual Contributor competency model· Main Interface: Internal – field sales and agency reps, customer financial services, pricing and marketing staff to support ordering process, production and logistics for customer inquiries and to resolve shipping issues. External – customers, distributors, retail accounts, freight carriers and related transportation vendors.· Budget: No direct responsibility for budget Main Job Duties:1. Using professional written and verbal communications via phone, fax or e-mail, processes orders received by mail, telephone, Fax, EDI, and/or through personal customer contact. Provides pricing, availability, and schedule information within established guidelines.2. Researches and obtains resolution of a variety of customer inquiries. Expedites the delivery of selected orders. Tracks order activity and alerts appropriate staff of any potential delivery problems. Services as communication link between customers and sales staff to assure responsiveness.3. Fosters open communication internally and externally and champions creative change to improve processing and service levels. Provides guidance and assistance to new or less experienced staff.4. Performs other similar and related duties as required.

At a Glance Legrand has an exciting hybrid opportunity for a Financial Analyst to join the WattStopper Team in Richardson, TX.  What Will You Do?The successful candidate will be responsible for analyzing financial data for reporting, budgeting, and forecasting. He/she will partner with the Financial Planning & Analysis (FPA) Manager and other Finance team members by providing financial planning, analysis, reporting, and forecasting partnerships. The successful candidate will also prepare a variety of month-end closing functions along with financial forecasting and budgeting inquiries. MAIN ACTIVITIES:1. Prepare monthly, quarterly, and annual financial report packages for senior leadership using company financial software reporting tools.2. Create monthly variance reports and analyze the reasons behind monthly product and department performance and results.3. Construct monthly sales, sales rebates, and bonus reports.4. Formulate financial models to corroborate initiatives and annual incentive plans.5. Partner with accounting to understand and drive improvements to the reporting capabilities.6. Collaborate with management for ad-hoc projects.7. Other duties as assigned.

At a Glance Legrand has an exciting opportunity for a RemoteCustomer ExperienceProject Manager to join the WattStopper Team in the United States or Canada.  What Will You Do?Role: Responsible for coordinating, implementing, and maintaining the Encelium Project Management process lifecycle; providing project status updates; arranging and facilitating team meetings from inception to completion of each project; providing project management support for External/Internal  resources, conducting kick off meetings and preparing project documentation.Main Activities:• Organization: Individual Contributor competency model• Main Interface: External – End Users, Engineers and Construction Project Managers, Electrical Contractors and Electrical Distribution. Internal – marketing, engineering and sales across Legrand. Main Job Duties:1. Responsible for coordinating, implementing, and maintaining the project lifecycle process. This includes, but is not limited to, following the milestones for Encelium Project Management; scheduling and holding the weekly and monthly project update meetings; maintaining/updating project status.2. Responsible for reviewing Architectural RCP’s, Fixture Schedules, Lighting Control Specifications and preparing Submittal packets to sales channel.3. Responsible for scheduling and managing assigned projects for the Encelium services group. This includes, but is not limited to, tracking the status of developing projects, using resources to obtain status information, and providing project management support for other product groups as needed.4. Responsible for communicating project status. This includes, but is not limited to, communicating project status updates and needs, maintaining and distributing monthly project status reports, maintaining and distributing bi-monthly development priority reports.5. Arranging and facilitating internal/external team meetings from inception to completion of each project, running weekly project status meetings to include developing agendas, running meetings, keeping and distributing minutes.6. Providing project management support externally for Sales Agent Channel, distributors, EC’s. Also support internally; Sales, Product development teams, Application Engineering, or other depts. as needed.7. Performs other similar and related duties as required.

 At a Glance Legrand has an exciting opportunity for a Customer SupportRepresentative to join the ELECTRICAL WIRING SYSTEMS (EWS) Team in Mascoutah, IL. Responsible for answering customer inquiries or complaints, processing orders, researching and resolving requests and utilizing product knowledge to improve sales and maintaining customer satisfaction. Maintains an ongoing relationship with customers, sales staff, distribution, purchasing, manufacturing and marketing. What Will You Do?1. Uses professional written and verbal communications to provide pricing, availability, and schedule information within established guidelines. Suggest additional and/or alternative products or services to meet customer needs.2. Researches and obtains resolution of a variety of customer inquiries. Serves as a communication link between customers and sales staff to assure responsiveness.3. Processes orders received by e-mail, telephone, Fax, EDI, and/or through personal customer contact. Expedites the delivery of selected orders. Tracks order activity and alerts appropriate staff of any potential delivery problems. Performs backend order maintenance to ensure efficient order processing.4. Navigates MyLegrand, SAP, EZ Project and Salesforce.com5. Tracks order activity to inform customer of any potential delivery problems. Expedites the delivery of selected orders as needed.6. Fosters open communication internally and externally and champions creative change to improve processing and service levels.7. Completes specific product training and department training to develop and enhance product knowledge and understanding of processes, procedures and protocols. Provides guidance and assistance to new or less experienced staff. Documents procedures as required.8. Provide point of contact for VIP customers for large/ special orders/projects and manage these accounts. Coordinate all aspects of customer support, including customer communication, performance, auditing, etc., as it pertains to large projects. Schedule bi-weekly conference calls with internal sales team and customers to discuss status of the projects.9. Manage Export projects for specified customers.10. Travel as needed for site or customer visits, evaluate customer specific situations and make decisions that will ultimately satisfy our customer.11. Performs other similar and related duties as required.

At a Glance Legrand has an exciting opportunity for a Data Center Support Engineer Tier II to join the DPC Team in Reno, NV. As a Technical Support Representative, you'll work with a variety of cross functional teams and technologies within the Data, Power & Control division (DPC). The daily interactions can range from first-time users to advanced partners, sales and warehouse team. Your duties will be to function as a technical resource for our customer base and business partners for the Intelligent Power Distribution Units (PDU) and Access Solutions. You must be disciplined, self-motivated, self-confident, and able to build productive working relationships. You must thrive in a fast-paced environment where learning new products and new technical concepts are part of your daily routine. You must be an excellent communicator with a knack for explaining complex topics in simplistic ways. You must enjoy problem-solving and troubleshooting, and you must have analytical skill and attention to detail. You will be required to assist on customer issues via phone, email, chat and remote sharing sessions. Our Technical Support Representative are the most important resource for product expertise for our customers, and in many cases our sales force. As such, you will be expected to maintain a high quality customer support focus at all times. Main Responsibilities:- Analyze computer-based technologies and identify and develop ways to address complex engineering issues that may arise with customers and business partners. Examples of such duties include:- Configure IPs and customized customer configurations including DCHP, LDAP and other authorization/authentication customers require for their software and firmware.- Analyze PDU data, firmware versions and apply fixes to ensure they remain compliant with latest network security vulnerability standards.- Search and interpret log files for failure identification.- Apply new firmware upgrades and bug fixes that support customer needs.- Use network debug tools to quickly identify and fix failures that impact PDU deployment.- Work closely with support staff to identify IP designs that may be causing PDU failures.- Support customer IP and naming schemes required during deployment and work closely with the development team to create new custom scripts as needed.- Modify and replace failed PDU controllers and ensure seamless integration without disruption to customer environment.- Deploy field engineers when necessary.- Provide remote trainings to enterprise customers when necessary.- Identify, document and report design, reliability and maintenance issues. Gain support and commitment from others and mobilize team members to resolve customer issues in a timely manner. Understand and leverage our Data Center Support communication structure.- Effectively communicate procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Maintain a "closed-the-customer-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status. Share all acquired knowledge concerning problem resolution and managing customer expectations on a regular basis.- Lead efforts in facilitating problem recreation and failure analysis of systems level issues. Use discretion to recommend and utilize a wide variety of test equipment, diagnostic tools and techniques for problem resolution. Provide documentation and direct feedback to Technical Specialists, Engineering Managers, Sales and other members of our Support team as appropriate.- Coordinate efforts to monitor and track customer issues or concerns and provide responsive updates at regular intervals to customers to ensure that every customer touch point is positive and effective.

At a Glance Legrand has an exciting remote opportunity for a Sales Operations Assistant to join the Data, Power & Control Team.  What Will You Do?Role: Legrand has an exciting opportunity for a Sales Operations Assistant to join the Data Power and Control Team. Under direction of the Sales Operations Manager, the Sales Operations Assistant will provide assistance to inside sales team and customers to complete sales orders. The Sales Operations Assistant represents the entire range of company products and services. Main Activities:Organization: DPC DivisionMain Interface: Internal & External Customers Main Job Duties:· Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive to provide information and respond to questions in a timely manner.· Maintain accurate customer records and sales transactions in Salesforce CRM and SAP ERP.· Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates and inventory availability; expedite orders, follow through on quotes, and complete sales orders.· Coordinate sales related activities with all members of the sales, marketing, operations and product support team.· Complete required training and development objectives within the assigned time frame, stay up-to-date with new features and product launches.· Have a basic understanding of DPC’s products and services, and is current on industry trends and practices in the datacenter market place.· Resolve customer complaints by investigating problems, developing solutions and making recommendations to management for resolution.· Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas.· Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.· Perform other duties as assigned.

At a Glance Legrand has an exciting fully remote opportunity for a Regional VP of Sales to join the WattStopper Team in the Southern Region. Locations can be major cities in Texas, Georgia, or North Carolina.  What Will You Do?Role: Responsible for the development of the sales and implementation of marketing strategies set forth by the company. Staffing the sales positions with qualified independent agents and/or directs on a timely basis; developing an effective, well trained sales force; motivating the Field Sales Force to high achievement levels through leadership; establishing and developing an effective network while growing key strategic account relationships. Main Activities:· Organization: Organizational Leader competency model· Main Interface: Internal – business leadership, all levels of sales organization, marketing, customer and technical service team members. External - customers, distributors, agency reps and management, electrical industry organization representatives.· Budget: Works with VP sales to develop sales budget for region, manages to budget during fiscal year. Main Job Duties:1. Manage and review the performances of all sales channels, agencies and/or directs. Counsel, train, advise and direct their activities in support of the complete Legrand value proposition.2. Work in conjunction with the Marketing leadership and Product Managers to coordinate marketing efforts in order to maximize sales volume, product mix and margin.3. Prepare annual sales and expense forecast and manage to throughout the year. Manage regional sample budget, monthly forecasting and quarterly regional reports. Responsible for regional budget.4. Prepare annual business plan in support of company objectives. Manage, update and implement activities and strategies to support the plan.5. Develop key end customer and channel relationships to enhance market /product intelligence as well as creating opportunity, maintaining loyalty and continuity.6. Implement and drive the division sales strategy, national channel strategy and related business strategies in concert with management teams.7. Directly manages sales team for assigned region, including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.8. Establishes and maintains employee performance standards. Works with employees to set goals and define development needs. Provides ongoing, timely feedback and periodic formal performance evaluations, per company guidelines.9. Performs other similar and related duties as required.

At a Glance Legrand has an exciting opportunity for a SAP M3 (Materials Master Management) Analyst  to join the Data, Power & Control Team in Reno, NV.  Role: Under direction of the Production Control Manager, the SAP M3 (Materials Master Management) Analyst will independently support the Operations  Department in all aspects of material lifecycle including setup, estimating, planning, and release. This position will interface with Engineering and Operations to ensure a high level of accuracy as parts are being entered into the Enterprise Resource Planning (ERP) system from the Engineering Development system. The M3 Analyst will ensure that all assigned duties are performed quickly, efficiently and according to the established departmental and company policies, procedures and goals. The M3 Analyst will be responsible to ensure all materials are set up in our ERP (SAP) system accurately. They will create and run complicated reports using SAP and Excel to evaluate the accuracy of all the material master settings as well as inventory and order reports to manage ECO changes. The M3 Analyst will work closely with Engineering, Planning, Purchasing, and Quality to communicate material change requirements. The M3 Analyst will be responsible for all the table updates related to material changes to the SAP VC (Variant Configuration). Will also coordinate our manufacturing Engineering department to facilitate all routing changes and/or additions. The M3 Analyst is expected to utilize system tools to ensure that the supply chain is effective in meeting the needs of our customers while maintaining required delivery and inventory goals. The M3 Analyst has a significant impact on customer service and production activity and therefore must be a creative thinker with sound decision making ability that acts with the customer in mind. The M3 Analyst, as with all members of the Legrand Team, is expected to promote a positive work environment, demonstrate initiative, professionalism, personal awareness, integrity, and exercise confidentiality. Main Activities:Organization: Individual Contributor competency modelMain Interface: Internal: Engineering teams, Production, and Operations Engineering teamsBudget: No direct budgetary responsibility Main Job Duties:· Coordinate implementation of engineering change orders into ERP system (SAP).· Analyze manufacturing, enterprise resource planning (ERP), and other material requirements based on assembly demands, component replenishments, substitute parts or materials, production set ups, engineering changes, and enterprise supplies.· Updates and maintains all the VC (Variant Configuration) tables for new or obsolete material changes.· Coordinate cross-functionally to validate bill of material accuracy and proper part procurement setup in ERP system.· Maintain material master data related to purchasing, logistics, scheduling, cost, and manufacturing· Setup and update M3 settings for raw materials, sub-assemblies, and finished goods in ERP system.· Development and maintenance of key department metrics· Maintain M3 settings related to raw material scheduling requirements from engineering specifications and production schedules.· Resolve schedule, material requirement or business system problems with cross-functional representatives.· Create reports to evaluate, research, study and report on material management, minimum order quantities, packaging quantities, inventory reorder points, stock levels, demand, and impact of material requirements.· Prepare analysis and make recommendations for changes in material management, reporting and control systems.· Identify and implement continuous improvement opportunities related to part set-up and material data maintenance.· Prepare and present reports regarding material management.· Promote positive company user relations by projecting a courteous, helpful attitude and assisting employees when appropriate.· Display original thinking and creativity; Meet challenges with resourcefulness; Generate suggestions for improving work; Develop innovative approaches and ideas.· Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process (specifically Department Managers); Make timely decisions.· Perform other duties as assigned.